AI Shopping Assistant for E-Commerce
Developed a conversational AI assistant that helps shoppers find products, answers questions, and guides them through checkout, boosting conversions.
Client Industry
E-Commerce / Retail
The Problem
The client's e-commerce store had high traffic but low conversion rates. Customers were dropping off because they couldn't find the right products or had unanswered questions during the buying process.
The Goal
Deploy an AI shopping assistant that reduces cart abandonment, improves product discovery, and provides instant answers to buying questions.
Our Solution
How We Built It
We built a conversational AI assistant integrated directly into the Shopify storefront. It understands natural language queries, recommends products based on preferences and browsing behavior, answers sizing/shipping/return questions from the knowledge base, and proactively engages visitors who show exit intent. The assistant handles the entire pre-purchase journey.
Technologies Used
Results
Measurable Impact
28%
Conversion Rate Increase
35%
Cart Abandonment Reduced
+18%
Avg Order Value
52%
Support Tickets Reduced
Transforming browsers into buyers with conversational AI at every step.
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